Shop with confidence and pay
when your order arrives.
At Toy Souq, we want you to be happy with your purchase.
You can request a return within 3–7 days if:
Item is damaged or defective
Wrong item was delivered
Item has missing parts
Used items
Items without original packaging
Sale or Clearance items (unless damaged)
Opened baby hygiene toys
Exchange is available for defective or wrong items (subject to stock availability).
Refunds are processed after item inspection.
Processing time: 5–10 working days.
Email: info@toysouq.com
Phone / WhatsApp: +923366114444
For further assistance, feel free to contact us at 03366114444 or 03366114444.